Why is My Brother Printer in Error State

What is the reason for your brother printer acting strangely? There are two possible causes for this error message from your brother printer.

  • Incorrectly placed plugs and USB connections
  • Sometimes, a BIOS problem -- instructions sent between your computer's printer and your computer -- can cause an error state.
  • Corrupt printer driver
  • Internet connectivity is weak or non-existent
  • Malware and virus attacks
Printer 



Helping a Brother in an Error State

This article will show you how to fix your Brother printer in an error condition. It can be as simple as one step or more complicated.

Method 1: Check your cables / network

Although it may seem simple, sometimes a little bit of wiggling between your printer and your computer can resolve a lot of connectivity issues.

Have you got a wireless connection? Run a diagnostic test to make sure your router is functioning properly.

Go to Printers and Devices within Windows and ensure your printer is connected wirelessly.

➜ Method 2: Make sure your printer has ink and paper

Sometimes, an empty ink cartridge or toner cartridge may cause an error message. Make sure your printer is free of paper jams and has plenty of printer paper.

➜ Method 3: Restart your printer

  • To shut down your Brother printer, press the power button.
  • Unplug your printer from the wall outlet.
  • Count to ten, then plug it back in.
  • Restart your printer.

If you have trouble with this method, you can try restarting your computer and your Brother printer.

➜ Method 4: Update printer drivers

Sometimes, the Error state is caused by corrupted or obsolete printer drivers. Windows can be used to update printer drivers by:

  • Open the Control Panel
  • Choose a Device Manager
  • Open the Print Queries folder
  • Right-click on your printer from the list and locate it in the list.
  • Click "Update Driver"
  • Choose the option to automatically search and download updated driver software

To download the most recent driver for your Brother printer, you can also visit the Brother website.

You may need to remove the printer driver depending on the model of your printer and the operating system you use.

➜ Method 5: Use the Windows troubleshooting tool

You can also use the Windows troubleshooting tools to resolve your Error State problem.

  • Click on the Start button
  • Choose Settings
  • Choose Update & Security
  • Troubleshooting
  • Other Troubleshooters
  • Choose the icon for your printer
  • Select "Run troubleshooter".

After the troubleshooting has been completed, restart your computer or printer.

➜ Method 6: Reset your print spooler

You can reset your Brother printer's print spooler to clear the Brother error message.

To do so in Windows:

  • Click the Start button to search for CMD
  • Right-click the Command Prompt program
  • Choose "run as administrator".
  • Type "net stop" in the Command Prompt window.
  • Click enter
  • Type "net start spooler" in the Command Prompt window.
  • Click enter
  • Close the Command Prompt window
  • Restart your computer

Another way to stop the printer spooler from Windows

  • Type "Services" into the search box.
  • Right-click Services and choose "Run as administrator".
  • Right-click and Print Spool Service
  • Select Stop
  • One the spooler has stopped, paste C:\WINDOWS\system32\spool\PRINTERS into the Windows search window.
  • Select the print jobs you want to delete. Right-click on any of them and choose Delete.
  • Return to Services, Print Spool and right-click
  • Choose a start
  • Restart your computer or printer

This will reset the spooler, which sends print jobs directly to your Brother printer.

➜ Method 7: Reset your Brother printer to factory default settings

Restore your Brother printer's original default settings

For this, go to

  1. Make sure to open the printer cover so that the ink and toner cartridges can be seen.
  2. Turn off the printer and then turn it on again.
  3. You will need to press the "Go" button ten times. Other Brother printers only require seven presses.

This will reset your Brother printer back to factory default settings. It should also resolve your error state issues

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